Privacy Policy

Welcome to Cleanly Maid Service. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our platform and services.

1. Information We Collect

When you use our website, fill out our inquiry form, or contact us for maid placement services, we may collect the following personal information:

• Contact Information: Your name, phone number, and residential area/address.
• Service Preferences: Details about your household (number of people, house size), specific requirements (cooking, cleaning, babysitting, elderly care), timing preferences, and budget.
• Communication Data: Information you provide when communicating with us via phone, SMS, WhatsApp, or email.

2. How We Use Your Information

We use the information we collect primarily to provide and improve our domestic help placement services. Specifically, we use your data to:

• Match your specific requirements with suitable domestic help candidates.
• Contact you via phone call, SMS, or WhatsApp regarding your inquiry and candidate profiles.
• Schedule and arrange interviews at your residence.
• Facilitate the creation of a service agreement between you and the chosen candidate.
• Provide customer support and replacement services.

3. Data Sharing & Disclosure

We respect your privacy and do not sell your personal data to third parties. We may share your information only in the following circumstances:

• With Candidates: We may share relevant details (such as your area and job requirements) with potential candidates so they understand the job offer. We will only share your exact address when an interview is scheduled.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or for police verification processes.

4. Your Consent

By submitting your details through our website form, you explicitly consent to Cleanly Maid Service contacting you via phone calls, SMS, and WhatsApp regarding your requirement, even if your number is registered on a Do Not Call (DNC) or Do Not Disturb (DND) registry.

5. Data Security

We implement standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

• Email: contact@cleanlyindia.com
• Phone/WhatsApp: 9975233763
• Location: Pune, Maharashtra